aek44's Privacy Policy

aek44 ("we", "us", or "the platform") operates a trusted online gaming service for players in Bangladesh. This privacy policy explains what personal information we collect when you use our website aek44.lat, how that information is used, who it may be shared with, and what measures we take to protect your information.

By registering an account on our platform or by continuing to use our services, you are considered to have accepted the terms of this privacy policy. We recommend that you read this policy carefully and save a copy for your records if needed.

This policy applies only to aek44's own platform and services. We are not responsible for third-party websites or services, and those should be governed by their own privacy policies.

Information You Provide Directly

Information you provide yourself during registration or when contacting us includes:

• Full name and date of birth
• Valid email address
• Mobile number (for bKash / Nagad / Rocket / Upay account verification)
• Password (stored in encrypted form)
• Documents provided for identity verification (national ID card or passport details)
• Financial transaction information (deposit and withdrawal records)

Automatically Collected Information

Information collected automatically when you browse our site:

• IP address and device identifiers
• Browser type and operating system
• Pages visited, click patterns, and session duration
• Referral URLs and search keywords
• Cookie and local storage data

Payment-Related Information

We do not directly store full payment card numbers. For transactions made via bKash, Nagad, Rocket, Upay, or bank transfer, only the transaction identifier and transaction amount are kept in our system. Payment gateway security measures handle the management of this information.

Service Operation and Improvement

• For creating and managing accounts
• For processing deposit and withdrawal transactions
• For identifying platform errors and improving service quality
• For personalising the user experience
• For providing technical support and customer service

Security and Legal Compliance

• For identity verification and age confirmation (for users aged 21+ only)
• For detecting fraud and unauthorised transactions
• For required verification processes in anti-money laundering (AML) compliance
• For resolving issues and settling disputes
• For meeting legal obligations

Communication and Promotions

With your consent, we may send you bonus offers, promotions, and service-related updates. You can stop such communications at any time by letting our support team know.

Third-Party Service Providers

We may share specific information with trusted service providers only as needed to deliver services. These include:

• Payment processors (bKash, Nagad, Rocket, Upay, banks)
• Identity verification services
• IT infrastructure and cloud service providers
• Analytics and security services

All of these providers operate under our instructions and may not use your information for any other purpose.

Legal Requirements

We may be legally required to disclose information in the following circumstances:

• As part of a court order or valid legal process
• In response to a lawful request from a government authority
• To assist in the investigation of fraud, money laundering, or other illegal activity
• When necessary to protect the rights, property, or security of aek44

What We Do Not Do

• Your information is not sold
• It is not given to third parties for marketing purposes without your consent
• It is not shared with unrelated businesses

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. aek44 uses cookies for the following purposes:

• To keep login sessions active (essential cookies)
• To remember language and preference settings
• To analyse platform usage statistics (analytics cookies)
• To detect security threats

Cookie Controls

You can disable cookies from your browser settings. However, doing so may cause some features of our platform to not work correctly. Disabling essential cookies may interfere with the login experience.

How Long Information Is Kept

aek44 retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed or becomes inactive, certain information may be kept for a defined period for the following reasons:

• Financial transaction records: for a period determined by legal requirements
• Information relevant to dispute resolution or legal claims
• Records required for fraud prevention

Once the defined period has passed, information is securely deleted or transformed in a way that it can no longer identify an individual.

Age Restriction Policy

aek44 is intended only for individuals aged 21 and over. We do not intentionally collect any personal information from minors. An age verification process is carried out at the time of registration.

If a minor attempts to open an account on our platform, or if we receive a complaint about this, we will immediately close that account and delete the associated information. If a parent or guardian believes their child is using our platform, please contact support without delay.

Notice of Changes

aek44 reserves the right to change or update this privacy policy as needed. For significant changes, we will notify you in the following ways:

• A clear notice on the platform's main page
• A notification to your registered email address (where applicable)
• A notification at the time of account login

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. We therefore recommend checking this page regularly. The "Last Updated" date at the top of the page always indicates the current version.